Terms and Conditions

Last updated: December 20, 2024

1. Introduction

Welcome to The London Weight Loss Clinic ("we", "our", "us"). These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

2. Medical Services

Our services are provided by qualified medical professionals registered with the General Medical Council (GMC). All prescriptions and treatments are issued following a thorough medical assessment.

We are not an emergency medical service. If you experience a medical emergency, please contact 999 or go to your nearest A&E department.

3. User Account

When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Health Assessment

To use our prescription services, you must complete a health assessment. You must provide truthful and accurate information about your medical history, current medications, and health conditions. Providing false information may result in inappropriate treatment and could be dangerous to your health.

5. Prescriptions and Medications

All medications are prescribed at the discretion of our medical team. We reserve the right to refuse service if we believe treatment is not clinically appropriate or safe for you.

Medications are dispensed by our partner pharmacy, which is registered with the General Pharmaceutical Council (GPhC).

6. Payment and Pricing

All prices are displayed in British Pounds (£) and include VAT where applicable. Payment is required at the time of ordering. We accept major credit and debit cards.

7. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of The London Weight Loss Clinic and is protected by copyright laws.

9. Limitation of Liability

We provide our services with reasonable skill and care. However, we cannot guarantee specific weight loss results as outcomes vary between individuals.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us: